About the Author
Bob Sullivan is an award-winning journalist and author. With over two decades of experience, he is best known for covering computer crime and consumer affairs for MSNBC.com and running the “Red Tape Chronicles” blog. He has won the Peabody Award, the Public Service Award from the Society of Professional Journalists, and the Betty Furness Consumer Media Service Award from the Consumer Federation of America. He earned degrees in History and Mathematics from Fairfield University and a Master’s degree in Journalism from the University of Missouri. He now lives in Maltby, Washington.