Doing business across borders is very different from doing business across town–subtle and not-so-subtle differences in attitudes and etiquette play a big role.
Did you know? • When Americans say “drop by any time,” they usually don’t mean it. Call first to make sure they’re expecting you. • If you’re going to be more than 5 or 10 minutes late for an appointment, call ahead! It’s impolite not to. • Remember, when someone asks “how are you?”, they don’t really want to know. They’re just saying “hi.”
In the Know in the U.S.A. helps you: • Fit right in by understanding local manners, etiquette, and behaviors • Navigate through everyday life with tips for the whole family • Get an insider’s perspective on the social and business environment
The book includes a FREE 60-minute CD with the key phrases you need to make a great impression.
About Jennifer Phillips
Jennifer Phillips is the cofounder of Terra Cognita, a leading New York-based company that provides top quality cross-cultural training services to prepare businesspeople and their families for life abroad. Terra Cognita programs ensure a successful adjustment to life in a… More about Jennifer Phillips
Ebook | $11.99
Published by Living Language Apr 15, 2003| 272 Pages| ISBN 9781400020805
“I am extremely impressed. The author did an excellent job of explaining the culture, incorporating illuminating examples, and providing useful suggestions. Thank you for producing such a useful and readable guide to doing business abroad.” –Eric Wiesen, Evaluation Specialist, Centers for Disease Control and Prevention
“Relevant to everyone from the business traveler or expatriate on assignment to the casual reader.” –Hai Yan Zhang, Intercultural Consultant to Fortune 500 companies in the United States and China