"Captures the hypocrisy that seems to typify the way Americans have traditionally dealt with the mentally ill…. The best disguise for cruelty, you realize as you read this remarkable, persuasive book, is normality."
– New Yorker
"As in the works of Robert Coles or James Agee, the devastating evidence … comes from Winerip’s total immersion in his subject…. He brings … a dramatist’s or novelist’s acute sensibilities to the page."
– Boston Globe