The easy-to-implement guide to driving organizational change by applying the proven concept of kaizen UCLA psychologist and organizational consultant Dr. Robert Maurer provides a simple and proven effective technique for making major changes with minimal disruption. Applying the operational concept of kaizen—small, continual improvements—to common management challenges, managers can drive major improvements with a series of well-planned techniques for boosting quality, innovation, sales, and morale.
About Bob Maurer
Robert Maurer, Ph.D. is on the faculty of the UCLA and University of Washington Schools of Medicine. He is also the director of the Science of Excellence, a consulting firm that translates evidence-based psychology into practical strategies for success. Leigh… More about Bob Maurer
Published by Random House Audio Nov 06, 2012| 249 Minutes| ISBN 9780449806883