"This is the leadership book for the new generatin. It’s not about climbing to the top of the heap. It’s about substance- becoming the kind of leader who makes the right decisions time and time again. If you want to make your business, yourself, and your world better, use this book as your guide."
–Ron Meyer, president and COO, Universal Studios
"If you believe (as I do) that ‘leaders are made,’ or more precisely, choose to lead and to develop their skills as leaders, then you will find Ram Charan’s very practical book on the eight ‘know-hows’ that are the foundation for leadership performance and success a very worthwhile read."
–A.G. Lafley, chairman and CEO, Proctor & Gamble
"Ram Charan has hit the nail on-the-head by constructively linking personal attributes and business success. His is an important message at an important time for business leaders."
–James McNerney, Jr., chairman, president and CEO, The Boeing Company
"Ram Charan cuts through the fog and ‘mystique of the leader’ with bold, fresh insights into the real substance of business leadership. What is truly pathbreaking is Know-How‘s integration of the eight skills for running a business with the personal and psychological traits of the successful leader. It is the must-have book if you want to differentiate yourself from the pack."
–Bill Conaty, senior vice president, human resources, General Electric
"Uniquely Charan. Pactical, insightful, application-oriented and full of wisdom. Read it and then refer to i frequently to enrigh your career. A real treasure."
–Larry Bossidy, retired chairman and CEO of Honeywell International and co-author of Execution and Confronting Reality
"Know-How is the distilled wisdom of one of our era’s most insightful business minds. How do you achieve great business performance? Ram Charan knows how."
–Geoffrey Colvin, editor-at-large, Fortune magazine
"What Peter Drucker’s The Practice of Management and The Effective Executive were to the 20th century industrial age, Ram Charan’s Know-How is to the 21st century global digital knowledge worker age. Brilliant, immensely practical and comprehensive- with almos self evident prophetic wisdom. But, as we all know, what is common sense is seldom common practice."
–Stephen R. Covey, author of The 7 Habits of Highly Effective People and The 8th Habit
"Know-How brings the complex subject of business leadership down to earth with practial advice on what you really need to know to run a business."
–Michael J. Critelli, chairman and CEO, Pitney Bowes
"Know-How puts to rest a lot of myths and false assumptions about the job of a leader. In a commonsense, practical way, it provides eight how-tos that are the foundation of leadership. Know-How is a breakthrough book for leaders and those who aspire to a leadership job."
–James M. Kilts, Centerview Partners, former chairman and CEO of Gillette
"Ram has an unparalleled track record of providing executives with compelling yet practical advice on how to succeed in tumultuous business environments. Know-How continues the tradition, defining in detail the performance factors that can give executives a competitive edge no matter how markets evolve."
–Ivan G. Seidenberg, chairman and CEO of Verizon
From the Hardcover edition.