A fully revised edition of the bestselling communication tool.
This revised edition includes new advice on the latest developments in the workplace since the book?s initial publication ten years ago.
Along with a new chapter on digital communication, each original chapter includes a discussion of topics such as diversity issues, team building, green business, and more. In addition, the revision includes a new chapter on the art of the effective argument, with a step-by step emphasis on building a persuasive case and acquiring the skills necessary for disagreeing without being disagreeable.
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About Jack Griffin
Jack Griffin is the author of How to Say It at Work and How to Say It for First-Time Managers. He is a communications expert and consultant to small businesses, entrepreneurs, cultural institutions, and publishers.
Published by Prentice Hall Press Oct 07, 2008| 464 Pages| ISBN 9781440662652