Whether you manage one person or hundreds, asking the right question at the right time is one of the most valuable skills you can have. It’s what distinguishes a good manager from a great one. This definitive guide shows you how to ask for the most from your staff—and get it!
• Enhance “people productivity” through motivation • Turn your question into positive action • Ask the right question of the right person, at the right time • Conduct a hiring interview, the Smart Questions way • Reduce mistakes and overcome objections • Solve problems and gain control over volatile situations
“Dorothy Leads has contributed enormously to the practice of good management. This is a book you should read.”—Nancy Austin, coauthor of A Passion for Excellence
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About Dorothy Leeds
Dorothy Leeds, a sought-after motivational speaker, has contributed to and been featured in numerous publications including The New York Times, USA Today, Money, Forbes, and Business Week.
Published by Berkley Nov 01, 2000| 336 Pages| 5-1/8 x 8| ISBN 9780425176597