1,001 Ways to Keep Customers Coming Back

Paperback $16.95

Crown Business | Oct 20, 1999 | 288 Pages | 5-1/2 x 8-1/2 | ISBN 9780761520290

  • Paperback$16.95

    Crown Business | Oct 20, 1999 | 288 Pages | 5-1/2 x 8-1/2 | ISBN 9780761520290

  • Ebook$12.99

    Crown Business | Jul 20, 2011 | ISBN 9780307553959

Praise

Sure-Fire, Can’t-Miss Tips, Techniques, and Ideas for Building Lifelong Customer Loyalty

Table Of Contents

Contents
Foreword
Acknowledgments
Introduction: Keep Them Coming Back
1. Create a Better Bundle
2. Use Incentives to Drive Sales
3. Tap Into Communities of Interest
4. Stand Behind Your Work
5. Give in Order to Receive
6. Reward Every Customer
7. Special Customers—Special Rewards
8. Make It Easy
9. Go to Your Customers
10. Give Customers What They Want
11. Become a Customer Service Champ
Index

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