"Gary Klein has written a clear, useful book that will help managers increase the quality of their decision making. Read it!"
–Ken Blanchard, coauthor of The One Minute Manager® and Whale Done!(tm)
"Good executives recognize that they make decisions based on the gut instincts developed from experience. Based on years of research in fields from fire-fighting to chess, Gary Klein has developed an actionable model for how systematically to develop and leverage expert intuition. His work cannot be ignored by anyone who makes decisions for high stakes."
–Jon Katzenbach, Senior Partner, Katzenbach Partners LLC, author of The Wisdom of Teams
"Intuition is an essential tool for innovation, and Gary Klein shows us how it’s done. For anyone managing uncertainty (and who isn’t these days?) reading this book would be time well spent."
–Tom Kelley, General Manager IDEO, author of The Art of Innovation
"When I was searching for innovative leadership theories as a Wall Street Journal concept, I came across Gary Klein’s work. It was one of the best discoveries I made in years of searching. At the most rigorous level, Klein has devoted a career to de-mystifying the powers of human intuition. Now, in his new book, he demonstrates how to marshal it in the service of better organizations. Gary Klein is our guru of effective decision-making."
–Tom Petzinger, CEO, LaunchCyte LLC; former "Front Lines" columnist, The Wall Street Journal.
“Gary Klein is regarded as the leading expert on intuition and has produced another groundbreaking work on the subject. This is a must read for all those charged with making important decisions and for those who want to truly understand how we decide things.” –Anthony C. Zinni, USMC (Retired)
"Gary Klein does a masterful job of accessing ‘invisible’ intuition in this book. Klein’s rigorous appreciation reveals that intuition is an improvable skill, which is surely welcome news at a time when so much is up for grabs."
–Karl E. Weick, Rensis Likert Distinguished University Professor of Organizational Behavior and Psychology University of Michigan Business School
From the Hardcover edition.