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Who Kidnapped Excellence? by Harry Paul, John Britt and Ed Jent

Who Kidnapped Excellence?

Best Seller
Who Kidnapped Excellence? by Harry Paul, John Britt and Ed Jent
Hardcover $22.95
Jan 06, 2014 | ISBN 9781626560871

Also available from:

  • Jan 06, 2014 | ISBN 9781626560871

    Also available from:

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Product Details

Praise

“As a believer in the philosophy outlined in Harry Paul’s book Fish!, I feel Who Kidnapped Excellence? has the same potential to have a profound impact with its straightforward, plainspoken message that will resonate with everyone from the frontline to the executive office, at work and in one’s personal life. I had a few aha moments myself that made me see my own personal situation in a new light and provided a framework to lead my current team from good to great.”
—John D. Smith, regional president and general manager in the hospitality and entertainment industry

“The privilege of a lifetime is to be the best of who you are and to exercise that privilege every day. Who Kidnapped Excellence? will show you how!”
—Rick Peterson, Director of Pitching Development for the Baltimore Orioles and Pitching Coach for the Oakland A’s during the Moneyball era

“What stops you from giving and getting your best? Read Who Kidnapped Excellence? and find out. The key principles and practical applications in this book are life changing.”
—Donald D. Snyder, former Dean, William F. Harrah College of Hotel Administration, University of Nevada, Las Vegas

“An exciting management thriller that can be of immense value to change agents in the workplace. Thank you, Harry, John, and Ed, for authoring this wonderful book on being and delivering the best.”
—N. S. Rajan, Member, Group Executive Council, and Group Chief Human Resources Officer, Tata Sons

“To be excellent in our professional and personal lives is a choice. The authors make their points about achieving excellence using a fun ‘whodunit’ crime story that most of us will relate to. I highly recommend this book to all those seeking to develop or sustain excellence in their lives.”
—J. Talbot (Tal) Land, former Healthcare Consulting Partner, Ernst & Young

“A fun and easy read that simply addresses the critical need for company cultures to never take their eyes off Excellence—as it can quickly disappear before you know it!”
—Jon Headlee, President, Ten Adams, a health-care marketing and culture firm business

Table Of Contents

Foreword
Introduction
1. Excellence Kidnapped
2. The Demand for the Return of Excellence
3. Average and His Team Get to Work
4. Below Average
5. Passion Meets N. Different
6. Competency Meets N. Ept.
7. Flexibility Meets N. Flexibility
8. Communication Meets Miss Communication
9. Ownership Meets Poser
10. Leadership Meets the Employees
11. What Every Leader, Manager, Supervisor, and Employee Must Know About Excellence
Epilogue
Now ELEVATE Your Excellence!
5 People and Companies Who ‘Get It’
Jack, the Coffee Tastes Better When You Make It!
Baptist Hospital
First Choice Home Medical
Southwest Airlines
Mitchells Family of Stores
Galt House Hotel
Acknowledgments
About the Authors

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