About the Author
Phillip Hunsaker is a seminar leader and author with a great deal of experience in researching and implementing organizational effectiveness. He has written hundreds of academic articles and many books, including Communication at Work and You Can Make It Happen: A Guide to Personal and Organizational Change. Hunsaker works as a professor of management in the School of Business Administration at the University of San Diego. Organizations he has consulted for include Boston Scientific, Coca-Cola, and Mead-Johnson.