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On-The-Level by Patricia McLagan and Peter Krembs
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On-The-Level

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On-The-Level by Patricia McLagan and Peter Krembs
Paperback $19.95
Jul 01, 1995 | ISBN 9781881052760

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  • Jul 01, 1995 | ISBN 9781881052760

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Product Details

Table Of Contents

Part I: Hallmarks of On-the-Level Communication
1. What Is On-the-Level Communication?
2. The On-the-Level Process: Six Communication Skills
3. Being an Observing Participant

Part II: On-the-Level Communication at Work
4. Getting Goal Agreement
5. Giving and Receiving Feedback
6. Delivering and Digesting Tough Messages
7. Discussing Learning and Development

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