This may be the most important business book that you will buy this year…. Sheffi, an MIT Professor of engineering who writes with refreshing clarity and first-hand business knowledge has produced a practical guide, not just another risk management manual.—Director Magazine—
However counter-intuitive this may sound, Sheffi’s detailed examination of the supply chainbreadsowns at companies such as Amazon, Dell, General Motors, Intel, and UPS leaves little room for doubting his key messages: disaster might not be frequent but it is inevitable. And, the measures that organizations undertake before the event will almost certainly have a greater influence on the subsequent consequences than anything they might do afterwards.
In this world of ‘lean inventory’ this is a cautionary book that needs to be taken seriously.
[Sheffi is] quickly becoming the global expert on resilient enterprises.
—John Robb’s Weblog
The book offers solid advice and plenty of case studies on reducing vulnerability (start with an exhaustive analysis of your weaknesses), and on increasing supply chain flexibility (consider a last-minute customization program for certain products). And by the way, flexible companies are also top performers on a daily basis, writes Sheffi. We especially appreciated the book’s ‘Profile of a Disruption’ and its warning that disruptions can keep on disrupting long after the fire is out. Just ask Ericsson.
, HBS Working Knowledge