What titles are eligible for points?
The majority of Penguin Random House titles are eligible for points. To ensure a title is eligible before you purchase it, check the penguinrandomhouse.com book detail page. Any book that includes the “Earn Points on This Purchase!” flag on the book detail page is eligible. If you can’t find the book on penguinrandomhouse.com, that means it is not published by us and is therefore not eligible to earn points.
As a quick reference, any book featured on your personalized dashboard is eligible for points.
If a title is not eligible for points, there will be a note on the book detail page that reads “This format is not eligible to earn points towards the Reader Rewards program” or “This title is not eligible to earn points for the Reader Rewards program.”
How many points will I earn per book I buy?
Each purchase you upload is worth 10 Program points. PLEASE NOTE: you can only earn a maximum of 10 points per single ISBN (i.e., per title). You may not earn additional points by purchasing multiple copies of the same title.
Can I purchase my book at any retailer?
We will accept a valid proof of purchase from any retailer who sells firsthand books.* This retailer must be located within the 50 US states or the District of Columbia. Your proof of purchase must include: the date of purchase, retailer name, and a book title or ISBN.
*Second hand books, discounted books, and remaindered books are not eligible for point redemption.
How do I submit my proof of purchase?
Make sure you keep your receipt! Then log in to your dashboard, click the “Enter Books” button at the top of the screen. Here you can simply upload a picture of your book’s ISBN along with a picture of your receipt.
In the case of audiobooks or ebooks (or if you can’t upload an image), you may manually enter your ISBN in Step 2: Enter Books.
If you’re having trouble locating any of these items, please look through the questions below or feel free to contact firstname.lastname@example.org
Can I upload more than one receipt image at a time?
No. Currently, receipt upload is limited to one single image.
If your receipt is long, please try to take a single picture that captures store name, store number, receipt ID, date of purchase, book title and ISBN, if available.
If you have made multiple purchases at multiple stores, please upload each store receipt and the associated purchased books separately.
Where do I find the ISBN for a print book, ebook, or audiobook?
We have made locating the ISBN easier for you on https://www.penguinrandomhouse.com
Navigate to any product page and find the ISBN next to each format type (Hardcover, Paperback, Ebook).
Alternatively, the tool tips on the page where you upload your proof of purchase includes a tool tip (look for the ?) that explains how to find the ISBN for a print title, ebook, or physical audio title.
Finding the ISBN for a downloadable audio requires a few more steps. Please do the following:
- Go to https://www.penguinrandomhouse.com
- Type the title of the book in the search bar
- Navigate to the product page for that title
- Expand the section that says “audio” next to the book cover and select “downloadable audio”
- Scroll down the page until you get to the Product Details section. The ISBN can be found in this section.
How long does it take a proof of purchase to post to my account?
We review all submissions for validity and may reach out to you via email for further proof of purchase if necessary. The points will post to your account within 72 hours.
Do my points expire?
Points will expire two years from the date of issue.
Is there a limit on the number of points I can earn?
Members are limited to earning a maximum of 720 points in a given calendar year.
Is there a time limit on my proof of purchase?
You may not earn points for receipts dated more than 30 days prior to your start date in the program. Otherwise, there are no restrictions on receipts dated after your start date in the program.