Authors & Events
Mar 01, 2012
| ISBN 9781101560549
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Mar 01, 2012 | ISBN 9781101560549
Listening is harder than it looks- but it’s the difference between business success and failure.
Nothing causes bad decisions in organizations as often as poor listening. But Bernard Ferrari, adviser to some of the nation’s most influential executives, believes that such missteps can be avoided and that the skills and habits of good listening can be developed and mastered. He offers a step-by-step process that will help readers become active listeners, able to shape and focus any conversation.
Ferrari reveals how to turn a tin ear into a platinum ear. His practical insights include:
Bernard T. Ferrari is the chairman and founder of Ferrari Consultancy and a twenty-year veteran of McKinsey & Co. as a leader of its North American Corporate Finance and Strategy Practice and the firm’s Health Care Practice. Prior to his… More about Bernard T. Ferrari
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