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Working PeopleSmart

Best Seller
Working PeopleSmart by Mel Silberman, Ph.D. and Freda Hansburg
Paperback $18.95
Jun 03, 2004 | ISBN 9781576752081

Also available from:

  • Jun 03, 2004 | ISBN 9781576752081

    Also available from:

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Product Details


“Mel Silberman is the Leonardo da Vinci of experiential learning—a scholar, inventor, engineer, and artist—and PeopleSmart is a masterpiece. Silberman, along with colleague Freda Hansburg, has crafted the most skillfully organized, user-friendly, and personally useful handbook of interpersonal lessons and individual development activities currently available in the marketplace.”
—Jim Kouzes, coauthor of The Leadership Challenge and Encouraging the Heart, Chairman Emeritus, tompeters!company

“PeopleSmart is an elegantly simple fieldbook, jampacked with everything you need for great relationships. Make it a must-read for all your relations—associates, friends, spouse— and reap the rewards of harmony, understanding and productivity.”
—Chip R. Bell, coauthor of Dance Lessons: Six Steps to Great Partnerships in Business and Life

“PeopleSmart offers insight and assistance for today’s biggest workplace challenges—getting things done through others.”
—Ron Zemke, coauthor of Generations at Work

“PeopleSmart is at once inspirational and practical. If you want to be interpersonally effective, this book will show you the way.”
—Glenn Parker, author of Team Players and Teamwork

“I found PeopleSmart to be concise and easy to understand. I believe it will be quite a useful learning tool for operational managers.”
—Hiromasa Yokoi, Vice Chairman, CEO and President, Berlitz International, Inc.

“PeopleSmart gives us eight critical skills to achieve interpersonal success in all aspects of life. It’s easy to read, practical, and very useful.”
—Lenny T. Ralphs, Director of Strategic Management, Franklin Covey

“PeopleSmart should be required reading for all corporate executives. Mastering even one chapter could transform a career.”
—John H. Reynolds, President, BMF Reynolds, Consultants in Executive Recruiting.

Table Of Contents

What Does It Mean To Be People Smart?
Becoming People Smart
How People Smart Are You?
PeopleSmart Skill 1 Understanding People
PeopleSmart Skill 2 Expressing Yourself Clearly
PeopleSmart Skill 3 Asserting Your Needs
PeopleSmart Skill 4 Exchanging Feedback
PeopleSmart Skill 5 Influencing Others
PeopleSmart Skill 6 Resolving Conflict
PeopleSmart Skill 7 Being a Team Player
PeopleSmart Skill 8 Shifting Gears
Putting It All Together
About the Authors
PeopleSmart Seminars

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