Skip to Main Content (Press Enter) Toggle side nav
Love 'Em or Lose 'Em, Sixth Edition by Beverly Kaye and Sharon Jordan-Evans

Love 'Em or Lose 'Em, Sixth Edition

Best Seller
Love 'Em or Lose 'Em, Sixth Edition by Beverly Kaye and Sharon Jordan-Evans
Paperback $27.95
Mar 02, 2021 | ISBN 9781523089352

Also available from:

  • Mar 02, 2021 | ISBN 9781523089352

    Also available from:

  • Jan 06, 2014 | ISBN 9781609948849

    Also available from:

*This title is not eligible for purchase to earn points nor for redemption with your code in the Reader Rewards program

Product Details

Praise

“A passionate book about how to deal with the most vexing problem organizations now confront – attracting and retaining the best talent. With knowing wit and practical intelligence, Kaye and Jordan-Evans give us elegant solutions and engaging examples. Based on a solid foundation of broad-based research, Love ‘Em or Lose ‘Em will give you a sense of urgency, a renewed faith in your own leadership abilities, and delight that you took the time to read and use it.” —Jim Kouzes, coauthor of The Leadership Challenge and Dean’s Executive Professor of Leadership, Leavey School of Business, Santa Clara University

“The future of work actually has little to do with technology, AI, or algorithms. It’s all about people, organizations, and how we manage people within those organizations. Bev and Sharon’s book will guide and advise leaders at all levels in making the right people-focused decisions. Readers will find specific and practical ideas to help them be more inclusive and empathetic leaders.”  —Josh Bersin, global industry analyst

“To be a great team, you need outstanding players. The authors show you how to engage your outstanding players and keep them on your team for a long time.” —Mike Krzyzewski, Head Coach, Duke University Men’s Basketball

“The principles laid out in Love ‘Em or Lose ‘Em offer opportunity for anybody committed to advancing true equity and inclusion in their businesses. The future of inclusive organizations lies in mitigating bias across talent management practices, and this book provides key practices to consider. Kudos to Bev Kaye and Sharon Jordan-Evans for timeless wisdom on retaining and engaging talent!” —Liji Thomas, Head of Diversity & Inclusion, Southern California Edison 

“This sixth edition is a strong “shout out” to the importance of using a diversity and inclusion lens as leaders practice effective engagement and retention strategies.  Bev and Sharon say, “Love ‘Em practices support both engagement and inclusion.”  Inclusion must be practiced in parallel with Love ‘Em efforts or you risk losing key members of your diverse workforce.  Read this book if you want tips for how to include, engage and retain your talent.” —Julie O’Mara, Board Chair, The Centre for Global Inclusion

“It’s no wonder this book has had a 20-year life.  The twenty-six practices that Bev and Sharon describe continue to give any leader at any level the “how tos” of engagement and retention.” —Marshall Goldsmith, New York Times bestselling author of Triggers, Mojo, and What Got You Here Won’t Get You There.

“Our global strategy is based on recruiting and developing the best talent.  Retaining and engaging that talent globally is crucial to every manager’s business goals.  Love Em or Lose Em is their playbook.”—J. Craig Mundy, Senior Vice-President, Ingersoll Rand

“I’m a big fan of the ‘stay interview’ and its power; nothing speaks louder than a manager who genuinely cares. That’s just one great idea from this latest edition of Love ’Em or Lose ’Em, which should be at every manager’s fingertips!”—Rebecca Ray, Senior Vice President of Human Capital, The Conference Board

“The biggest challenge facing organizations today is keeping their good people. Love ‘Em or Lose ‘Em can help you build a productive and healthy organization that people will not want to leave.” —Ken Blanchard, coauthor, The One Minute Manager® and The 3 Keys to Empowerment


“Talent matters. Few dispute this truth. But keeping great talent continues to challenge many companies. This marvelous book offers specific tools and hundreds of examples of how to care for people. Love ’Em or Lose ’Em is the best treatise available on retaining talent.” —Dave Ulrich, Professor, Ross School of Business, University of Michigan, and coauthor of HR from the Outside In: Six Competencies for the Future of Human Resources

“You just have to love Love ’Em or Lose ‘Em. This charming, clever, practical, and user-friendly book is a great desk-side coach for anyone who manages people.” —Rosabeth Moss Kanter, Harvard Business School, author of Think Outside the Building: How Advanced Leaders Can Change the World One Smart Innovation at a Time

“Kaye and Jordan-Evans offer a user-friendly, practical guide that reflects the realities of diversity. Love ‘Em or Lose ‘Em challenges managers not to simply accept the loss of employees, but rather embrace responsibility for the critical tasks of developing and retaining talent.” —The late Dr. Roosevelt Thomas, Jr., author of Redefining Diversity and Beyond Race and Gender

Table Of Contents

Preface/Introduction
How to Read This Book
1 ASK What Keeps You?–
Do you know what they want?
2 BUCK It Stops Here–Who’s in charge of keeping them?
3 CAREERS Support Growth–Are you building their future or are you in the way?
4 DIGNITY Show Respect–Do they know that you respect them?
5 ENRICH Energize the Job–Do your people have to leave to find growth and challenge?
6 FAMILY Get Friendly–Avoid making your employees choose between work and family life.
7 GOALS Expand Options–There are five career paths other than up.
8 HIRE Fit Is It–Make a match or start from scratch.
9 INFORMATION Share It–Do you have it? Do you hoard it?
10 JERK Don’t Be One–Are you one?
11 KICKS Get Some–Are we having fun yet?
12 LINK Create Connections–If you build them, they will stay.
13 MENTOR Be One–Are they learning from you?
14 NUMBERS Run Them–Calculate the cost of loss.
15 OPPORTUNITIES Mine Them–Will they find them inside or outside?
16 PASSION Encourage It–Help them find the work they love—without leaving.
17 QUESTION Reconsider the Rules–Which will you keep: the rules or the people?
18 REWARD Provide Recognition–Which matters more: praise or pay?
19 SPACE Give It–Are your people on a short leash?
20 TRUTH Tell It–The truth hurts—or does it?
21 UNDERSTAND Listen Deeper–When you tune out, you lose out—and they move out.
22 VALUES Define and Align–What matters most to them?
23 WELLNES Sustain It–Are they sick or tired?
24 X-ERS AND OTHERS Handle with Care–They are different. Can you keep them?
25 YIELD Power Down–Give it up to keep them.
26 ZENITH Go for It–Sustain your commitment to engagement.
Calling all Managers of Managers
Notes
Acknowledgments
Index
About the Authors

Be the first to know!
Great book picks are waiting
Great book picks are waiting
By clicking SIGN UP, I acknowledge that I have read and agree to Penguin Random House’s Privacy Policy and Terms of Use.
Dismiss
Thanks!
Something awesome is on its way.
Back to Top