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$34.95
Mar 01, 1997 | ISBN 9781576750179
Buy the Hardcover:
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Praise
"Selling with Integrity not only offers a model of how to bring soul intosales, it teaches the hands-on skills to do it."
– Jack Canfield, coauthor, Chicken Soup for the Soul
Table Of Contents
Foreword
Preface
Acknowledgments
A New Relationship-Based, Solution-Focused Sales Approach
The Buyer Taught Me How to Sell
Bringing Your Values to Work
The Principles of Buying Facilitation
Comparing the Past, Present, and Future of Sales
The Seller as Servant
The Components of Buying Facilitation
The Factors in the Buying Decision Process
How People Buy
Creating a Relationship of Trust and Collaboration
Supporting the Process of Discovery
Formulating the Right Questions
Listening Skills
Being a Buying Facilitator
Using Buying Facilitation: Putting the Skills Together
Strengthening Customer Service through Buying Facilitation
Case Comparisons: Buying Facilitation, Traditional Sales, and Consultative Sales
Managing Salespeople in a Buying Facilitation Environment
Buying Facilitation in Action: On-the-Phone, Face-to-Face, and Across Sales Contexts
Reinventing Business by Reinventing Sales
Appendix
Bibliography
Index
About the Author
21 Books You’ve Been Meaning to Read
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