“Incendiary . . . stimulating and controversial.”—San Francisco Examiner
“[Philip K.] Howard’s argument is fresh, reflecting an impressive combination of wisdom, wry humor, and quiet passion. . . . When we think about ‘reinventing government,’ it’s a good place to start.”—The New York Times Book Review
“A valuable book . . . a call for personal responsibility and initiative in government.”—People
“The delights of this policy prose poem lie in its perfect details, its civilized tone, its sure sense of where the ill-made legal shoe pinches.”—The Wall Street Journal
“A brilliant diagnosis . . . forceful, trenchant, and eloquent.”—Arthur M. Schlesinger, Jr.
“Excellent.”—The Washington Post
