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Mary Mitchell

 
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About the Author

MARY MITCHELL, the author of The Complete Idiot’s Guide® to Business Etiquette; Dear Ms. Demeanor; The Young Person’s Etiquette Guide; and The First Five Minutes: How  to Make a Great First Impression in Any Business Situation, is the founder of Uncommon Courtesies, a consulting firm that helps corporations and individuals hone their personal interaction skills. She is also president of  The Mitchell Organization, a training and consulting company. Her column, “Dear Ms. Demeanor,” is nationally syndicated.   She lives in Philadelphia.

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