About the Author
One of the most successful senior business communication executives and angel investors of our time, Mark Thompson has been a board member and advisor to Global 1000 companies and is Charles Schwab’s former Chief Customer Experience Officer, Chief Communications Officer, and Chief of Staff. During his tenure, the company’s customer assets grew ten-fold to more than $800 billion dollars in over five million client accounts, and continue to grow during the greatest economic storms in history. Thompson is a Visiting Scholar at Stanford University and a founding advisor to the Stanford Realtime Venture Design Lab. He has also served on the faculty of John F. Kennedy University, World Economic Forum, Tony Robbins Business Mastery series.