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Covert Processes at Work

Best Seller
Covert Processes at Work by Robert J. Marshak
Paperback $28.95
Aug 13, 2006 | ISBN 9781576754153

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  • Aug 13, 2006 | ISBN 9781576754153

    Also available from:

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“As a large-scale change consultant who has used the insights and tools from the Covert Processes Model for over a decade with many Fortune 100 companies, I know that adding these tools to your ‘change management toolkit’ will take both your practice and your clients to a whole new level of capability and impact.”
—Karen Boylston, PhD, Managing Director, Duke Corporate Education

“This is a rare book from a grandmaster of OD. Marshak combines scholarship with unrivalled field experience, addressing universal, persistent, but usually ignored issues in organizational change and development. This is an invaluable book for students, theorists, and practitioners of this field; it is destined to become a classic.”
—Dr Loizos Heracleous, Official Fellow of Templeton College, Oxford University

“Marshak has written a book that provides framing and perspectives with moral intricacies.  It is a must-read for understanding the realities of organizational change.”
—Brenda B. Jones, Coeditor, The NTL Handbook for Organization Development and Change, and former Board Chair, OD Network

Table Of Contents

1 Covert Dimensions and Change
2 The Covert Processes Model
3 Cues and Clues
4 Decoding Subconscious Expressions
5 Five Basic Keys
6 Putting Things On-the-Table
7 Recognizing and Rethinking Interventions
8 Reframing Interventions
9 Rethinking Organizational Politics
10 Managing Covert Processes
Bibliography of Selected Topics
About the Author

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