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The Secret of Teams

Best Seller
The Secret of Teams by Mark Miller
Hardcover $24.95
Oct 03, 2011 | ISBN 9781609940935

Also available from:

  • Oct 03, 2011 | ISBN 9781609940935

    Also available from:

*This title is not eligible for purchase to earn points nor for redemption with your code in the Reader Rewards program

Product Details


“Let this book inspire you and your team to give your management, shareholders, vendors, partners, and customers more than they expect. Whether you’re part of a huge corporation, a not-for-profit organization, or a small company with just a few employees, apply the principles and practices in The Secret of Teams to make your workplace come alive!”
—from the foreword by Ken Blanchard
, coauthor of The One Minute Manager® and Leading at a Higher Level

“One parable, well told, is worth a thousand rules. In this parable Mark deftly captures how he and his colleagues at Chick-fil-A have managed to tap into the very essence of what allows teams to become the best version of themselves—great talent, incredible skills, and a tight sense of community. If you are seeking the same for your own team or business, read The Secret of Teams.”
—Marcus Buckingham, New York Times bestselling author of First, Break all the Rules and Now, Discover Your Strengths

“No one understands the importance of culture and teamwork more than the folks at Chick-fil-A. They’re flat out one of the best companies in the world. Mark Miller shares some of their secrets in this remarkable business fable.”
—Patrick Lencioni, President, The Table Group, and author of The Five Dysfunctions of a Team

“Mark Miller's fine book is a must if you want to take your team from good to great. Written in a very simple, clear, and concise manner, The Secret of Teams distills complicated management theory into easily digestible bite-size pieces. I recommend this book for everyone who is leading a team or will soon lead a team.”
—General Charles Krulak, 31st Commandant of the US Marine Corps and President, Birmingham-Southern College

“Teamwork is still the ultimate competitive advantage. The Secret of Teams will help you take your team to the next level. When a team is not firing on all cylinders, everyone on the team knows that. How is your team doing? Teams don’t fail because they want to fail; they fail because they don’t know how to succeed. Let Mark Miller show your team how to succeed.”
—Matthew Kelly, New York Times bestselling author of The Dream Manager and Off Balance

“Mark offers unique experience and insight into how teams perform and what it takes to get more out of teaming efforts.”
—Jon Katzenbach, Senior Partner, Booz & Company, coauthor of The Wisdom of Teams, and author of Peak Performance

Table Of Contents

FOREWORD BY Ken Blanchard
INTRODUCTION: An Amazing Journey
1 Study the Best
2 Truth Is Truth
3 The Three Pillars
4 Winning Is Hard Work
5 Enlightened Self-Interest
6 The Big Idea
7 Course Correction
8 No Wasted Talents
9 The Goal: Results
10 Launching a Movement
11 Harder than It Looks
12 Change Is Hard
13 The Real Issue
14 A Second Chance
15 The Journey Continues
CONCLUSION: The Next Step Is Yours
High-performance Team Assessment
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