“Although [The Shame Machine] contains its fair share of pseudoscience-debunking, including an admirably lucid explanation of how diet programs massage statistics to artificially bolster their success rates, it is largely a work of social criticism . . . [that] keeps the human costs of the titular shame machine in clear view. . . . Frequently moving.”—The New Yorker
“A data-driven, anecdote-fueled narrative of the multitude of human experiences that are targets for ridicule and others’ reward. [O’Neil] vividly portrays the indignities of poverty, addiction, aging, dementia and other conditions we all may face but hope to avoid, and she shows how the pain experienced by people with these afflictions can be used for others’ financial and social profits.”—The Washington Post
“As O’Neil argues, shame is a valuable lens through which to view our own actions and the systems we live under. Considering whether we are punching down on the vulnerable or up against an unfeeling industrial complex dressed up in fluffy corporate PR is a first step towards a healthier sort of shame.”—Financial Times
“I am struck by how very American shame seems when examined in relief, invoking as it does notions of agency, willpower and sacrifice. O’Neil carefully dismantles how we abdicate our social responsibility for caring for the vulnerable when we indulge in the notion that poverty and drug addiction result from a failure to self-actualize.”—The New York Times Book Review
“An engaging read . . . [O’Neil] lays out the ways in which shame drives problems such as obesity, drug addiction, poverty and political divides. She discusses how social media thrives on and is designed to encourage humiliation, and unpicks the many fallacies in how we think about shame.”—The New Statesman
“O’Neil . . . encourage[s] readers to try to think more deeply not just about what shame is but what it might be for. . . . A simple rejoinder to our digital phantasmagoria.”—Jennifer Szalai, The New York Times
“What is the relationship between shame and power—and is shame being weaponised? Smart thinker Cathy O’Neil tackles the question in this book, exploring whether public shaming is becoming dangerous.”—Evening Standard
“Cathy O’Neil’s fascinating, important, and insightful book is a hard look in the mirror, but one that also gives us hope that we can marshal shame into a force for social reform and not just social punishment.”—Michael Patrick Lynch, author of Know-It-All Society
“. . . not all shame is bad, O’Neil contends—used correctly it can be a powerful tool to fight injustice.”—Nicole Aschoff, author of The New Prophets of Capital
“The Shame Machine is an intimate and unflinching account of the many ways that shame is produced, weaponized, and turned into profit by industries that can grow big only when we feel small.”—Ruha Benjamin, author of Race After Technology
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