Lead From The Heart

Praise

·  This book is a testament to the wisdom of ignoring the well-meaning advice of experts who too often look backwards to formulate strategies for the future. Had Mark C. Crowley listened to an expert who told him to stop writing about the heart—about the role of emotion—in leadership, this wonderful book would not exist, and those of us who study or practice leadership would be the poorer as a result. Engaging, searingly honest, and deeply researched, Lead From The Heart is destined to be a classic. – Amy C. Edmondson, Professor of Leadership and Management, Harvard Business School; author of The Fearless Organization

·  This expanded and updated edition of Lead From The Heart gives us fresh, profound, and compelling insights into the importance of leading from the heart, not just the head. Mark C. Crowley also shares with us very concrete, practical advice on how to do it. An indispensable companion for today’s leaders. – Hubert Joly, former Chairman and CEO Of Best Buy, author of The Heart Of Business

·  Mark C. Crowley’s classic Lead From the Heart has already earned its spot at the top of the leadership booklist. Now his second edition offers new research, new perspectives, and new examples that will motivate a new generation of leaders to listen to that most essential of voices: the one that comes from within. – G. Richard Shell, Thomas Gerrity Professor, the Wharton School of the University of Pennsylvania; best-selling author of The Conscience Code

·  University of Massachusetts Global (formerly Brandman University) Doctoral students have embraced Mark C. Crowley’s innovative leadership thesis for over a decade. Lead from the Heart is a core textbook in our Doctor of Education (Ed.D) program and is an essential resource for students. As was true with his original, this new edition is a highly engaging and accessible book filled with practical tools for leaders interested in advancing their transformational leadership effectiveness. To underscore the impact Lead From The Heart has had on our program, several of our doctoral students are currently participating in research to explore how its leadership principles are used by executive leaders to produce extraordinary results in their organizations. – Marilou Ryder, Ed.D., Professor of Education, University of Massachusetts Global

·  The world is finally coming to see that leaders who authentically care for their people, while remaining focused on performance, repeatedly excel. For more than 40 years, I’ve personally seen how a workplace culture that intentionally honors and trusts its employees is rewarded with sustainably great performance. In Lead From The Heart, Mark C. Crowley shares the science that explains why people respond so positively to this kind of leadership and teaches management practices proven to have significant business impact by putting employees first. – Dr. Jim Goodnight, Co-Founder & CEO, SAS

·  Being a caring leader has often been conflated with weakness. But if we’ve learned anything from the COVID pandemic, not to mention the ‘Great Resignation,’ the best managers intentionally lead with heart. Mark C. Crowley’s book is a masterful guide on how to lead people in a way that naturally inspires their commitment and productivity. – Dan Cable, Professor of Organizational Behavior, London Business School; author of Alive at Work and Exceptional

·  Learn the true keys to successful leadership in Lead from the Heart! Filled with inspiring stories, practical advice, and years of tried-and-true methods, Mark C. Crowley uniquely explains how to inspire your team and practice a people-first approach to leadership. Learn from the best—a must read! – Dr. Marshall Goldsmith, Thinkers50 #1 Executive Coach; New York Times best-selling author of Triggers, Mojo, and What Got You Here Won’t Get You There

·  A decade and counting . . . A highly recommended and true account of how leading with our hearts can have the greatest impact on those around us. Our faculty has taught our students the transformational lessons from Mark C. Crowley’s book for ten years, and his heartfelt and inspirational examples make leadership more relatable and applicable in today’s complex world. This book is intentional and a must read if you want to change your trajectory in leading. – Scott Lewis, MBA, Senior Lecturer of Strategic Leadership, Northern Arizona University