Writing for Busy Readers

About Writing for Busy Readers

We were all taught the fundamentals of writing well in school. But how do we write effectively in today’s hyper-interactive world?

When The Elements of Style and On Writing Well were published in 1959 and 1976, the internet hadn’t been invented. Since then, there has been a radical transformation in how we communicate. The average American adult receives over 120 emails and over 100 text messages each day. With all this correspondence, gaining a busy reader’s attention is now a competition.

Todd Rogers and Jessica Lasky-Fink, both behavioral scientists, offer practical writing advice you can use today. They begin by outlining cognitive facts about how busy people read, then detail six research-backed principles for effective writing:

• Use fewer words
• Lower the reading level
• Use formatting judiciously
• Make the purpose clear for skimmers
• Emphasize value for readers
• Make responding as easy as possible