"The sad demise of the once proud and disciplined firm of Arthur Andersen is an object lesson in how ‘infectious greed’ and conflicts of interest can bring down the best. Final Accounting should be required reading in every business school, beginning with the dean and the faculty that set the tone and culture.”
–Paul Volker, former Chairman of the Federal Reserve Board
“This exciting tale chronicles how greed and competitive frenzy destroyed Arthur Andersen–a firm long recognized for independence and integrity. It details a culture that, in the 1990s, led to unethical and anti-social behavior by executives of many of America’s most respected companies. The lessons of this book are important for everyone, particularly for a new breed of corporate leaders anxious to restore public confidence.”
–Arthur Levitt, Jr., former chairman of the Securities and Exchange Commission
“This may be the most important analysis coming out of the corporate disasters of 2001 and 2002. Barbara Toffler is trained to understand corporate ‘cultures’ and ‘business ethics’ (not an oxymoron). She clearly lays out how a high performance, manically driven and once most respected auditing firm was corrupted by the excesses of consulting and an arrogant culture. One can hope that the leaders of all professional service firms, and indeed all corporate leaders, will read and reflect on the meaning of this book.”
–John H. Biggs, Former Chairman and Chief Executive Officer of TIAA CREF
“The book exposes the pervasive hypocrisy that drives many professional service firms to put profits above professionalism. Greed and hubris molded Arthur Andersen into a modern-day corporate junkie … a monster whose self-destructive behavior resulted in its own demise."
–Todd Rodenhauser, founder and president of Consulting Information Services, LLC
"An intriguing tale that adds another important dimension to the now pervasive national corporate governance conversation.
–Charles M. Elson, Edgar S. Woolard, Jr., Professor of Corporate Governance, University of Delaware
“You could not ask for a better guide to the fall of Arthur Andersen than an expert on organizational behavior and business ethics who actually worked there. Sympathetic but resolutely objective, Toffler was enough of an insider to see what went on but enough of an outsider to keep her perspective clear. This is a tragic tale of epic proportions that shows that even institutions founded on integrity and transparency will lose everything unless they have internal controls that require everyone in the organization to work together, challenge unethical practices, and commit only to profitability that is sustainable over the long term. One way to begin is by reading this book.
–Nell Minow, Editor, The Corporate Library