Magic Words

•   The secret word that Harvard psychologists discovered is the key to unlocking human motivation
•   How one very special word (spoken only inside your mind) mysteriously has a profound positive impact on those around you
•   The number one mistake that managers make during 1-on-1’s, and the one simple word that can fix it all
•   What Dale Carnegie dubs “the sweetest sound in any language”
•   How one tiny word can instantly change someone’s mind for the better
•   The single word that an in-depth study of thousands of hours of call center recordings revealed as the quickest way to reduce differences and calm people down
•   How the infamous “But Eraser” works and why so many people mess it up
•   The REAL magic behind the word “thanks”

The seven words:
  Magic Word #1 – Because
  Magic Word #2 – “Name”
  Magic Word #3 – If
  Magic Word #4 – But
  Magic Word #5 – Absolutely
  Magic Word #6 – Thanks
  Magic Word #7 – Help