Acknowledgments ix
Introduction 1
I Histories and Landscapes
1 The Origins of Email and Its Development 27
2 “Inventing Email” and Doing Media History 49
3 The Email Industry 69
II Affect and Labor
4 Bureaucratic Intensity and Email in the Workplace 97
5 Moderation and Governance in Email Discussion Forums 123
III Archives and Publics
6 The Enron Database and Hillary Clinton’s Emails 151
7 The Art of Email 183
Conclusion 207
Notes 223
Bibliography 269
Index 303
