“If you think managing and evaluating employees is frustrating, time- consuming, and exhausting, then read this book—right now! You will find out how to help employees be more productive, and you'll help them to learn at a faster rate. And your own job might become more satisfying in the process. While you're at it, buy a copy for your boss."
—Dorothy Marcic, Vanderbilt University, author of Managing with the Wisdom of Love
"The most practical book I have read since One Minute Manager. On a single plane flight I learned a system that I can begin using tomorrow. This book should become a standard reference for those searching for a better way of managing and coaching."
—James M. Theroux, Flavin Professor of Management, Isenberg School of Management, University of Massachusetts
"In Formula 2+2, Doug and Dwight Allen have taken a not-so-simple cybernetic concept and transformed it into an effective, memorable, actionable process. That's no small accomplishment and managers, their organizations, and their employees are the beneficiaries. Here's a book as useful to CEOs as it is to first-line supervisors."
—Jim Griesemer, Dean, Daniels College of Business, University of Denver
"Formula 2+2 addresses one of the most difficult human resource management challenges facing Chinese managers: giving effective performance feedback to employees without causing a loss of face. This balanced approach encourages direct feedback with a constructive spirit."
—Xu Erming, Dean, School of Business, Renmin University of China, Beijing“
Formula 2+2 adds a powerful tool to the construction managers’ ‘toolbox’ as they seek ways to coach their employees and hold them accountable for doing a great job.”
—Chuck Shinn, President of Lee Evans Group Management Seminars for Homebuilders
“At Starbucks we learned that providing regular feedback through the 2+2 system was far more effective than traditional performance review cycles.”
—Kerry Plemmons, Former Regional Manager, Starbucks